Terms of Use
Welcome to the official website of DK Ortho (https://dkortho.my). These Terms of Use govern your access to and use of this website. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, please discontinue your use of this site immediately.
1. Scope of Website Use
All content provided on this website is for general informational and promotional purposes only. You may view, download, and print content for personal and non-commercial use. You may not reproduce, modify, distribute, republish, or exploit any part of this site for commercial purposes without prior written permission from DK Ortho.
2. Intellectual Property
All materials on this website, including but not limited to logos, trademarks, text, images, icons, videos, charts, layout design, and code are the property of DK Ortho or its authorized licensors. These materials are protected under intellectual property laws of Malaysia and international agreements.
Any unauthorized use, copying, or distribution of this content is strictly prohibited and may result in legal action.
3. Product and Service Information
The information, images, and specifications of products displayed on this website are for reference only and may be subject to change without prior notice. DK Ortho reserves the right to update or modify products, prices, and availability at any time.
All semi-custom insole products require on-site assessment and appointment scheduling. Please refer to our Refund and Returns Policy for detailed terms related to purchases.
4. Personal Information and Privacy
When you submit personal information via our website (e.g. contact forms or appointment requests), you consent to the collection and processing of your data as described in our Privacy Policy. DK Ortho is committed to safeguarding your personal data and will take reasonable measures to protect it from unauthorized access or misuse.
5. Third-Party Links Disclaimer
This website may contain links to third-party websites for your convenience. DK Ortho does not endorse or control these external sites and is not responsible for their content, accuracy, security, or availability. Accessing such websites is at your own risk.
6. Restrictions on Use
You agree not to engage in any of the following activities:
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Disrupting the operation of this site or attempting to bypass security features;
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Uploading viruses, malware, or harmful scripts;
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Copying, scraping, or mirroring content without authorization;
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Impersonating others or providing false information through our forms.
Violation of these rules may result in legal or technical actions by DK Ortho.
7. Disclaimer
All content and information on this site are provided “as is” without warranties of any kind, express or implied. DK Ortho makes no guarantees regarding the completeness, timeliness, accuracy, or suitability of any content on the site, nor the continuous operation or error-free nature of the website.
8. Limitation of Liability
To the maximum extent permitted by law, DK Ortho shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use of, or inability to use, the website, including but not limited to loss of data, business interruption, or loss of profits.
9. Changes to Terms
DK Ortho reserves the right to update or modify these Terms of Use at any time. Updated terms will be posted on this page and become effective immediately upon publication. You are encouraged to review this page periodically to stay informed of any changes.
10. Governing Law and Jurisdiction
These Terms of Use shall be governed by and construed in accordance with the laws of Malaysia. Any disputes arising out of or relating to the use of this website shall be subject to the exclusive jurisdiction of the courts of Malaysia.
11. Contact Us
If you have any questions regarding these Terms of Use, please contact us at:
DK Ortho Customer Service
📧 Email: dksupport@dkortho.my
📞 Phone: +60 18-900 6683
